Thông tin

Nội dung

Tuyển dụng

Timeline

Cơ hội nghề nghiệp

Đối tác

THAM GIA NGAY

CUSTOMER SERVICE EXECUTIVE

ỨNG TUYỂN NGAY

Chi tiết tin tuyển dụng

Responsibilities

- Capture customer requirements, answering product and service questions; suggesting information about other products and services.
- Coordinate with the Tech Support team to deploy services for customers.
- Acknowledging and resolving customer complaints.
- Collect customer reviews about service quality.

Requirements

- Proficient in English speaking and writing skills: Ielts 6.0 or Toeic 750
- Self-study, independent work and good teamwork skills
- Willing to engage in more work shifts
- Experience in customer service, basic IT knowledge, and an ecommerce website is an advantage.
- Seniors are accepted

Benefits

- Income: Basic Salary: Min 9.000.000 VND/month + Bonus + Allowance
- Receive a satisfactory salary based on actual working performance. Flexible pay rises for good working results.
- Computers are available or a depreciation cost of VND200,000 is provided for a personal laptop / month. Monthly parking fee is covered.
- Bonus for Tet holidays, 13th-month salary and good performance.
- Improve English skills: Writing, Reading.
- Enhance communication skills and presentation skills

Working time

- Work Shifts

Working location

- 10th Floor, Lilama Office Building, no.56 To Huu street, Trung Van ward, Nam Tu Liem district, Hanoi.

SALES & CUSTOMER SERVICE EXECUTIVE

ỨNG TUYỂN NGAY

Chi tiết tin tuyển dụng

Responsibilities

- Introduce and offer the company’s services to customers, give them a proper consultation and the services’ quotations to get order closing via live chat after taking on customers from the Marketing team
- Receive customers’ technical requests and transfer them to the technical support team
- Cooperate with the technical support team in identifying, reporting and resolving technical problems arising when customers use the service
- Follow potential customers after live chat via email
- Daily report the new customer list and personal revenue to the manager

Requirements

- Proficient in English speaking and writing skills: Ielts 6.0 or Toeic 750
- Willing to engage in more work shifts.
- Self-study, independent work and good teamwork skills
- Experience in sales, basic IT knowledge, and an ecommerce website is an advantage.
- Seniors are accepted

Benefits

- Income: Basic Salary: 9.000.000 - 15.000.000 VND/month + Bonus KPI + Allowance
- Receive a satisfactory salary based on actual working performance. Flexible pay rises for good working results.
- Computers are available or a depreciation cost of VND200,000 is provided for a personal laptop / month. Monthly parking fee is covered.
- Bonus for Tet holidays, 13th-month salary and good performance.
- Improve English skills: Writing, Reading.
- Enhance communication skills and presentation skills

Working time

- From Monday to Saturday Morning (more work shifts)

Working location

- 10th Floor, Lilama Office Building, no.56 To Huu street, Trung Van ward, Nam Tu Liem district, Hanoi.

Quyền lợi chung

Quyền lợi

- Đối với nhân viên Fulltime, đóng đầy đủ các loại Bảo hiểm xã hội bắt buộc, Thuế thu nhập cá nhân theo quy định của nhà nước ngay từ khi lên vị trí nhân viên chính thức (sau thử việc).
- Mức lương cạnh tranh, hấp dẫn. Tăng ca ngày thường tính tiền đầy đủ
- Được nghỉ các ngày lễ Pháp định theo quy định của nhà nước. Tăng ca vào các ngày này, trả lương đúng theo quy định của nhà nước.
- Các chế độ về ngày phép năm tính đúng theo quy định của Luật lao động 2019.
- Môi trường làm việc năng động, linh hoạt, trẻ trung, sáng tạo. Đội ngũ ban quản lý không ngừng tiếp thu những giá trị mới để nhân viên có môi trường làm việc tốt nhất, lành mạnh nhất.

Thời gian, địa điểm làm việc

Thời gian, địa điểm làm việc

- Địa chỉ: 99 Mễ Trì, Nam Từ Liêm, Hà Nội

Thông tin công ty

Giới thiệu khái quát thông tin

Website: https://litcommerce.com
                https://litextension.com/
Fanpage: Lit Careers

- LitGroup JSC provides e-commerce solutions to partners in North America, Europe and America. Founded in 2011, We are currently the owner of 3 brands LitCommerce, LitExtension and Litos providing Migration solutions that are rated by international customers as the world's leading performance. We have delivered 160,000+ successful migrations for 60,000+ customers worldwide. Currently, we are the official partner of various prominent eCommerce platforms such as Shopify, Magento, X-Cart, Shift4Shop...

- The LitCommerce team is rapidly expanding worldwide and we are constantly looking for talents who have the passion and drive to become an important part of a fast-moving and dynamic team. Now, we are looking for a Sales&Customer Service Executive to take our brand to the next level.

Thông tin liên hệ

Hotline: 0988064335

Trung tâm Việc làm và Khởi nghiệp sinh viên

Email: cec@dainam.edu.vn

TRƯỜNG ĐẠI HỌC ĐẠI NAM

Địa chỉ: Số 1 Phố Xốm - Phú Lãm - Hà Đông - Hà Nội
Điện thoại: (024) 355 777 99
Hotlines: 0931595599  |  0961595599  |  0971595599
Email: dnu@dainam.edu.vn

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